State Farm® Insurance Agent James Raynor

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What our customers say about us...

Carlos Hernandez

April 19, 2024

5 out of 5

"thank you for the amazing service provided by Lori!"

Diana Coleman

April 18, 2024

5 out of 5

"It’s been a pleasure working with this agency. Jordan provided outstanding customer service, was professional, pleasant, and extremely helpful."

Glendaly Elias

April 18, 2024

5 out of 5

"Excellent customer service 👏."

Tony Bigelow

April 15, 2024

5 out of 5

"Kristin was Great she Answered all my Questions it was a Pleasure talking with her"

Ramona

April 13, 2024

5 out of 5

"This office has been so amazing! Noemy has been a great help! Love her energy!"

Matthew Hancock

April 12, 2024

5 out of 5

"1st - I am only giving 2 stars for the office. But, 5 stars for Jordan. Please put him in charge so all your customers can have a great experience. I saw a negative review left for him, everyone should understand he can only do so much. My experience with everyone else is there is alot to learn and they are doing their best but it does not take the client's headache away having to communicate several times because as it appears, the assistants need better guidance and fast and accurate answers. James, please put Jordan in charge.... before its too late."

rc vDora Fine

April 8, 2024

5 out of 5

"Luis Lugo was very helpful and knowledgeable. Great customer service!!"

Monica Hedman

April 7, 2024

5 out of 5

"I don’t write reviews, but Lori was such a treat to work with. Made me feel so comfortable working with her. Thank you. Recommend this agency"

Kathryn LaMartz

April 5, 2024

5 out of 5

"Lori helped me out, she was so professional and made me feel so secure. Helped me with more than what I came in there for. Recommend her to everyone"

mike gindlesberger

April 4, 2024

5 out of 5

"Kristin really helped me out today when I needed proof of insurance to register my Jeep! You rock."

tough offroad

April 4, 2024

5 out of 5

"I have been with State Farm for years and the James Raynor team is why I won’t go anywhere else, from Kristin, to Caitlin to Jennifer and Jordan. The whole team goes above and beyond every single time I email or call. I have 3 policies and have been well taken care of. Give them a shot! Mike Gindlesberger"

Zoe Peterson

April 4, 2024

5 out of 5

"Attentive and super courteous"

Marcie

April 2, 2024

4 out of 5

"Anaida Perez Was very polite and helpful. I can’t say the same for Jessica Crosby. She was very short and condisending. I just added two motorcycles to our 3 vehicles and had some questions. At one point she said to me like I already told you. I will move my policies if I have to speak to her again. Tone of voice wasn’t nice."

Mike Magill

April 1, 2024

5 out of 5

"Noemy has been a wonderful representative to work with, assisting me in an understanding of my marine (boat) policy details. She has been available anytime I call and has followed through completely with any items I request. 5 - star performer!"

Pierre Debelmar

March 29, 2024

5 out of 5

"Noemy Vega, has been such a great help with my claim process. Even though she’s not in that department she went above and beyond. Lovely person!"

Abelardo Rodriguez

March 29, 2024

5 out of 5

"Excellent service and great communication quick and easy"

Michele Porter

March 28, 2024

5 out of 5

"I had the pleasure of talking with Kristen from State Farm she was very nice and helpful she got my car insurance with more coverage and also renters insurance for 1/2 of what I was paying."

Garrett Lundquist

March 21, 2024

1 out of 5

"Would give a 0 rating if possible. Terrible customer service. Bill sky rockets every renewal. Absolutely ridiculous. I contacted the business and spoke with their employees about my bill and how I have quotes from other company’s much cheaper. They did not want to help and I was even told by the employee to go with the other companies. Way to try and retain your customers. Then I asked to speak with James and never received a call from him. I called back on Monday, leaving a voicemail to speak with James and it’s now Friday and I still haven’t heard from them. They can’t talk to their customers but they sure can take your money 🤦🏻 03/20/2024 Edit * James has time to respond to respond to reviews but not phone calls. My suggestion to everyone, go with geico or progressive. James is not a good neighbor. Probably won’t be there for you."

Lyn Grosswald

March 19, 2024

5 out of 5

"Always helpful, friendly and there when you have questions"

Walt Herzberg

March 19, 2024

5 out of 5

"Courteous,friendly,professional,understanding and very helpful to my road hazard situation. Thank you Jennifer R!"

cnbnak

March 17, 2024

5 out of 5

"Left our previous State Farm agent because of mistakes made to our policy. Chose Raynor State Farm based on online reviews. Agent Lori Nieves was both professional and courteous. She fixed the mistakes made by the previous agent and apologized as well. The apology was unnecessary, but appreciated. We feel very comfortable with our new agent and will hopefully remain with them for many years to come."

Roseanne Blades

March 15, 2024

5 out of 5

"Every time I have a problem, State Farm always fixes it unlike other insurance companies I’ve had! I recently had an issue with the DMV because they said that I needed to provide insurance which I already had had and Jamie from James Raynor office helped me so much! She went out of her way to call corporate and get the information I needed to get my license cleared. Thank you so much, Jamie! Thank you State Farm for being the cheapest best Insurance!"

Luz De Castro Ruiz

March 13, 2024

5 out of 5

"Noemy Vega help me on my monthly payment plan today and she was very kind to help me and she did. She also took more time of herself and explain my policy plan. That was very nice of her. I really like it that."

Marco Garin

March 9, 2024

5 out of 5

"Customer service representative Noemy Vega . was very great. Helped me out with all of my questions. Would highly recommend."

LUZ MORALES

March 7, 2024

5 out of 5

"Lori nieves was very patient helping us solve our problem."

What our customers say about us...

Carlos Hernandez

April 19, 2024

5 out of 5

"thank you for the amazing service provided by Lori!"

Diana Coleman

April 18, 2024

5 out of 5

"It’s been a pleasure working with this agency. Jordan provided outstanding customer service, was professional, pleasant, and extremely helpful."

Glendaly Elias

April 18, 2024

5 out of 5

"Excellent customer service 👏."

Tony Bigelow

April 15, 2024

5 out of 5

"Kristin was Great she Answered all my Questions it was a Pleasure talking with her"

Ramona

April 13, 2024

5 out of 5

"This office has been so amazing! Noemy has been a great help! Love her energy!"

Matthew Hancock

April 12, 2024

5 out of 5

"1st - I am only giving 2 stars for the office. But, 5 stars for Jordan. Please put him in charge so all your customers can have a great experience. I saw a negative review left for him, everyone should understand he can only do so much. My experience with everyone else is there is alot to learn and they are doing their best but it does not take the client's headache away having to communicate several times because as it appears, the assistants need better guidance and fast and accurate answers. James, please put Jordan in charge.... before its too late."

rc vDora Fine

April 8, 2024

5 out of 5

"Luis Lugo was very helpful and knowledgeable. Great customer service!!"

Monica Hedman

April 7, 2024

5 out of 5

"I don’t write reviews, but Lori was such a treat to work with. Made me feel so comfortable working with her. Thank you. Recommend this agency"

Kathryn LaMartz

April 5, 2024

5 out of 5

"Lori helped me out, she was so professional and made me feel so secure. Helped me with more than what I came in there for. Recommend her to everyone"

mike gindlesberger

April 4, 2024

5 out of 5

"Kristin really helped me out today when I needed proof of insurance to register my Jeep! You rock."

tough offroad

April 4, 2024

5 out of 5

"I have been with State Farm for years and the James Raynor team is why I won’t go anywhere else, from Kristin, to Caitlin to Jennifer and Jordan. The whole team goes above and beyond every single time I email or call. I have 3 policies and have been well taken care of. Give them a shot! Mike Gindlesberger"

Zoe Peterson

April 4, 2024

5 out of 5

"Attentive and super courteous"

Marcie

April 2, 2024

4 out of 5

"Anaida Perez Was very polite and helpful. I can’t say the same for Jessica Crosby. She was very short and condisending. I just added two motorcycles to our 3 vehicles and had some questions. At one point she said to me like I already told you. I will move my policies if I have to speak to her again. Tone of voice wasn’t nice."

Mike Magill

April 1, 2024

5 out of 5

"Noemy has been a wonderful representative to work with, assisting me in an understanding of my marine (boat) policy details. She has been available anytime I call and has followed through completely with any items I request. 5 - star performer!"

Pierre Debelmar

March 29, 2024

5 out of 5

"Noemy Vega, has been such a great help with my claim process. Even though she’s not in that department she went above and beyond. Lovely person!"

Abelardo Rodriguez

March 29, 2024

5 out of 5

"Excellent service and great communication quick and easy"

Michele Porter

March 28, 2024

5 out of 5

"I had the pleasure of talking with Kristen from State Farm she was very nice and helpful she got my car insurance with more coverage and also renters insurance for 1/2 of what I was paying."

Garrett Lundquist

March 21, 2024

1 out of 5

"Would give a 0 rating if possible. Terrible customer service. Bill sky rockets every renewal. Absolutely ridiculous. I contacted the business and spoke with their employees about my bill and how I have quotes from other company’s much cheaper. They did not want to help and I was even told by the employee to go with the other companies. Way to try and retain your customers. Then I asked to speak with James and never received a call from him. I called back on Monday, leaving a voicemail to speak with James and it’s now Friday and I still haven’t heard from them. They can’t talk to their customers but they sure can take your money 🤦🏻 03/20/2024 Edit * James has time to respond to respond to reviews but not phone calls. My suggestion to everyone, go with geico or progressive. James is not a good neighbor. Probably won’t be there for you."

Lyn Grosswald

March 19, 2024

5 out of 5

"Always helpful, friendly and there when you have questions"

Walt Herzberg

March 19, 2024

5 out of 5

"Courteous,friendly,professional,understanding and very helpful to my road hazard situation. Thank you Jennifer R!"

cnbnak

March 17, 2024

5 out of 5

"Left our previous State Farm agent because of mistakes made to our policy. Chose Raynor State Farm based on online reviews. Agent Lori Nieves was both professional and courteous. She fixed the mistakes made by the previous agent and apologized as well. The apology was unnecessary, but appreciated. We feel very comfortable with our new agent and will hopefully remain with them for many years to come."

Roseanne Blades

March 15, 2024

5 out of 5

"Every time I have a problem, State Farm always fixes it unlike other insurance companies I’ve had! I recently had an issue with the DMV because they said that I needed to provide insurance which I already had had and Jamie from James Raynor office helped me so much! She went out of her way to call corporate and get the information I needed to get my license cleared. Thank you so much, Jamie! Thank you State Farm for being the cheapest best Insurance!"

Luz De Castro Ruiz

March 13, 2024

5 out of 5

"Noemy Vega help me on my monthly payment plan today and she was very kind to help me and she did. She also took more time of herself and explain my policy plan. That was very nice of her. I really like it that."

Marco Garin

March 9, 2024

5 out of 5

"Customer service representative Noemy Vega . was very great. Helped me out with all of my questions. Would highly recommend."

LUZ MORALES

March 7, 2024

5 out of 5

"Lori nieves was very patient helping us solve our problem."