
State Farm® Insurance Agent James Raynor
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Horace Frank
April 25, 2025
"Had the opportunity to speak with State Farm representative Jayme. She was absolutely amazing. She answered my questions and addressed all of my issues. She was extremely knowledgeable and helpful. She is truly a professional."
"Thank you, Horace, for sharing your experience! I'm happy to hear that Jayme was able to assist you effectively and address all your concerns. Her professionalism and knowledge are truly valued in our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Barbara Rien
April 24, 2025
"A true pleasure dealing with such a competent professional Kristin Lackey . State Farm is fortunate to have such a wonderful representative/employee!!"
Liannis Perez
April 22, 2025
"Go to Yanira Velez! She is your girl when it comes to insurance. She answers all my questions diligently and has a great charismatic personality. Love it here would 100% recommend"
"Thank you, Liannis, for your fantastic feedback! I'm delighted to hear that Yanira has been so helpful and charismatic in addressing your insurance needs. We're grateful for your recommendation and are here to assist with any future questions or needs you may have."
Aladino Velez
April 22, 2025
"The customer service was exceptional, and the entire experience was seamless. I was completely impressed with their professionalism. Yanira was amazing to work with, kind and helpful. She helped me save tons on my insurance. Highly recommend this business to anyone!!!"
"Thank you, Aladino, for sharing your experience! I'm glad to hear that you found our customer service exceptional and the process seamless. Yanira is indeed a valuable part of our team, and I'm happy she could assist you in saving on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out!"
Nancy Ruth
April 21, 2025
"Zoe was very helpful and professional answering all my questions today and I really appreciated all her help. Thank you, State Farm."
"Thank you, Nancy, for sharing your experience! I'm glad to hear that Zoe was able to assist you effectively and professionally. We appreciate your kind words and are here for any future questions or needs you may have. Thank you for choosing us!"
Philip Patton
April 21, 2025
"Many thanks to Noemy Vega on getting me set up with motorcycle insurance!!!"
"Thank you, Philip! I'm glad to hear that Noemy was able to assist you with your insurance setup. We appreciate your feedback and are here for any further insurance needs or questions you might have."
William Carter
April 21, 2025
"I was told that only one person would need to download an app out of the three of us, we ended uo with three devices that track everything and an app for each of us. You cannot drive through rush hour traffic whithout triggering something. If I drive my wifes car and she uses her phone it counts against us. Yes, we can go and update the driver for that trip but you have to do it everytime. I drive down 429 from Sanford to Winter Garden, the speed limit signs near Winter Garden are digital and the speed limit changes according to traffic. The device/app does not know this. Traveling in rush hour, you need to allow space for everyones hard breaking but people jump in and you have to slow down again to create another gap for someone to jump in. You might as well take the long way so you can make progress. I also have a coupe tickets. One was on the way to church i hit 85 on I-4 in Lake Mary (my mistake for accelerating down a hill), and another was on my way to visit a dieing church member. I asked if these would effect our rate and was tod they could not be found and eould not effect the rate. I soon recieved a letter stating I am loosing the discount for this reason. Fair enough but if they had been honest upfront I would not have switched because we are paying more without this discount. This company was very shady and deceitful. I would not recommend at all!"
"William, thank you for taking the time to share your experience. We’re sorry to hear you’ve been frustrated, and we appreciate the opportunity to clarify a few things. We understand that usage-based programs like Drive Safe & Save can be a bit complex, especially with fluctuating speed limits and heavy traffic conditions, like you mentioned. While typically only one driver needs to manage the app per vehicle, multiple devices can cause some confusion if settings aren't aligned. The ability to update trip details manually is there to improve accuracy, though we understand it can feel inconvenient. Regarding your concern about the Steer Clear Discount, our records show that this was removed due to eligibility changes after violations were reported. A member of our team did send an email at that time to explain the situation, including that your overall rate was not drastically impacted. We always aim to communicate changes as clearly and timely as possible, and regret if there was any misunderstanding. Please know that our intent is never to mislead—we value transparency and respectful service in every interaction. If you’d be open to it, we’d appreciate the chance to talk further and address any remaining concerns."
challen mcdougald
April 11, 2025
"Personnel are super helpful and get most things done within half an hour from request"
"Hi, Challen! We really appreciate you taking the time to share this, and we're glad to hear our team has been able to assist you quickly and effectively. It's always our goal to be as helpful and efficient as possible. Thank you for your feedback!"
Constance Kowchak
April 7, 2025
"Noemy, Jennifer Camacho and Jayme These ladies are the Best. Very professional, kind and helpful. I have had State Farm all my life. James you have a great team of ladies that are representing you & State Farm. Keep up the great work !!! Connie Kowchak"
"Thank you so much, Connie! I'm truly grateful for your kind words about Noemy, Jennifer, and Jayme. It's wonderful to know that their professionalism and helpfulness have made a positive impact. I'm proud to have such a dedicated team representing our office. If you ever need anything, we're here to help!"
Desiderio Soto
March 31, 2025
"Excellent service they were able to answer all my questions. I will recommend them to anyone."
"Thank you, Desiderio, for your kind words! I'm happy to know that we were able to answer all your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Robin Schumacher
March 30, 2025
"Yajaira Valez provided fast, friendly, and thorough service when she helped me add a new vehicle to my existing policy, giving me peace of mind."
"Thank you, Robin, for sharing your experience! I'm happy to hear that Yajaira provided fast, friendly, and thorough service while assisting you with your policy. It's wonderful to know you have peace of mind. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Jose Caraballo
March 27, 2025
"Best service to me by noemy vega."
"Thanks, Jose, for your great feedback! We're glad our team was able to assist you. Let us know if you need help with any future insurance questions!"
Alan Hamilton
March 26, 2025
"They do everything I ask of them I am very happy"
"Thank you, Alan, for your positive feedback! I'm glad to know you're happy with our service."
Sean L. Vega
March 24, 2025
"Luis Lugo was very professional and helpful. He gave us exactly what we needed and even gave us information to follow up on for our travel trailer. He definitely deserves another trophy on his shelf."
"Thank you, Sean, for sharing your experience! I'm delighted to know that Luis was professional and helpful in providing exactly what you needed. It's great to hear he went the extra mile with additional information for your travel trailer. We'll be sure to pass on your kind words to him. If you have any more questions or need further assistance, feel free to reach out."
Millie Rivera
March 24, 2025
"Luis Lugo, was an amazing help and very knowledgeable. My family and I believe he deserves an award or a raise. Thank you so much"
"Thank you, Millie, for sharing your experience! I'm happy to hear that Luis was such a great help and provided knowledgeable service. Your kind words about his efforts are truly appreciated. If you or your family have any more questions or need assistance, feel free to reach out to our office anytime!"
Areisha James
March 20, 2025
"Kristin, was extremely helpful and responsive, I felt heard abd seen not just as a number but a person."
"Thank you, Areisha, for sharing your experience! I'm happy to hear that Kristin was able to assist you effectively and make you feel valued. Our team is always here to help with any questions or needs you may have in the future."
Cookie Pies
March 19, 2025
"Noah helped me with some questions I had, he was very polite and informative"
"Thank you for sharing your experience! I'm happy to hear that Noah was able to assist you with your questions and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
William Batista
March 12, 2025
"They always Look Out for Me! The Best!"
"Thank you, William! I'm so happy to know that you feel well taken care of by our team. Your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. We're here for you!"
Robert Wilson
March 11, 2025
"Kristin was so helpful to me. She got me the coverage I needed and at a much lower cost than I was paying."
"Thank you, Robert, for sharing your experience! I'm happy Kristin was able to assist you in finding the right coverage at a more affordable rate. It's wonderful to know that our team could make a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Tanita Rivas
March 7, 2025
"Excelente atención la de cheila rosado y Jennifer , la mejor que he tenido♥️"
"¡Gracias, Tanita! Estamos muy contentos de saber que Cheila y Jennifer te brindaron una atención excelente. Nos enorgullece contar con un equipo tan dedicado. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Shane Pendarvis
March 7, 2025
"Sheila Rosado was very helpful and had a professional manner. It is very refreshing to deal with someone that knows there job and obviously enjoys it! Thank you very much! Your the best!! BB is the best."
"Thank you, Shane, for your wonderful feedback! I'm delighted to hear that Sheila provided you with such helpful and professional service. It's fantastic to know that her passion for her work made your experience refreshing. If you ever need further assistance, feel free to reach out to our office. We're here for you!"
Adrian Hernández rosello
March 7, 2025
"Muchas gracias a Cheila rosado por la excelente calidad de servicio que me brindó en mi seguro del auto"
"¡Gracias, Adrian! Estamos muy contentos de saber que Cheila te brindó un servicio excelente con tu seguro de auto. Nos enorgullece contar con un equipo dedicado a ofrecer la mejor atención. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Caroline Crockett
March 5, 2025
"Luis was very professional and helpful-even saved me $$"
"Thank you, Caroline, for your wonderful review! I'm delighted to hear that Luis was able to provide professional and helpful service while saving you money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Kimberly Green
March 5, 2025
"Very professional and really helped me in my process Thank you Louis with State Farm"
"Thank you, Kimberly, for your wonderful feedback! I'm delighted to know that Louis was able to assist you effectively during your process. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Justin freese
February 25, 2025
"Had them for 11 years. Got fed up when they told me my rate was going to be 364 and then the next month it magically goes to 440 and they don’t want to give an explanation why. It’s BS and a scam. Instantly found new insurance"
"We appreciate your 11 years of loyalty, Justin, and are sorry to hear about your frustration. We strive to provide transparency in billing, and we understand that changes in policy details can sometimes be confusing. Our team did review your billing with you and explained the adjustments due to discounts and credits applied to your account. We’re always happy to go over any concerns to ensure clarity. If there’s anything else we can do to assist, please don’t hesitate to reach out. Wishing you the best moving forward!"